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PETRONAS Extends Support to Those Affected by Gas Pipeline Incident

2025 Media Release - 1 Apr

KUALA LUMPUR, 1 April 2025 - PETRONAS wishes to express its deepest sympathies to all individuals and families affected by the gas pipeline explosion in Putra Heights, Subang Jaya today.  

Our utmost priorities as we recover from this tragic incident are ensuring the safety of people, fulfilling our commitment to assisting those impacted and preserving security of gas supply whilst we investigate the cause of the incident. 

Our public listed subsidiary PETRONAS Gas Berhad (PGB), which owns the affected pipeline will be working closely with government authorities and agencies to assess the full impact of the incident. At the same time, the PETRONAS Group is proactively taking all necessary measures to preserve the security of gas supply.  

To this end, the team is hard at work to mitigate disruptions, implement contingency plans and restore operations as safely and efficiently as possible in coordination with relevant authorities and agencies. 

As earlier cited by the Prime Minister during his visit to the location of the incident, we will be actively coordinating with the relevant ministries as well as State and Federal agencies to ensure adequate relief efforts and assistance are extended and meaningful support is deployed during this very difficult time.   

We are committed to work as closely as possible with these ministries and agencies so that timely and meaningful support can be effectively deployed during what must be a very difficult time for the families impacted. 

We can also now confirm that the three PETRONAS stations near the vicinity of the incident—PS Putra Heights, PS KM2 LDP, and PS Putra Bestari—have resumed operations following clearance from the relevant authorities.  While these stations were not directly affected, they were earlier temporarily closed as a precautionary measure in line with our safety protocols, and were reopened only after thorough safety assessments were completed.  

PETRONAS reaffirms its continuing commitment to safety in all its operations, and will continue to provide updates from time to time as more information becomes available. At this juncture, we would appeal for the cooperation and patience of all impacted parties as we work as quickly as possible to address this situation. 

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