Economic - Cyber Security and Digitalisation | PETRONAS Chemicals Group Berhad (PCG)

Why It Matters

Cybercrime is on the rise, driven by global connectivity and increased reliance on digital services.

As we continue expanding our digital capabilities to achieve our goals of Operational and Commercial Excellence, this inevitably puts us at risk for cybersecurity breaches and attacks, which will not only disrupt our operations, but also potentially expose the Group to legal, financial and reputational risks.

With cyber attacks becoming more and more sophisticated, we face new challenges in ensuring the security of our data and assets. This further underlines the need for us to continue strengthening our cybersecurity defence systems to mitigate and reduce incidents of cyber threats and information breaches.

Our Approach

We are guided by PETRONAS’ Enterprise Cybersecurity Governance Framework (ECSGF) — based on industry best practices and standards — to protect our systems and data from cyber threats and intrusion.
We have a platform for digital progress and value creation, driven by our Digital Steering Committee, which oversees initiatives that include:
1. A comprehensive Downstream Digital Framework to accelerate implementation of the Downstream Operational Excellence Result 2 (OE R2) transformation journey, which began in 2018, at all PCG manufacturing plants.
2. The Digital Enterprise Optimiser and PETRONAS Integrated Vision for Operational Excellence Transformation (PIVOT) — both help to integrate and accelerate data analysis, enabling faster decision-making and providing the best value for molecules.
We also leverage other tools and platforms to enhance efficiency, improve uptime and reduce monitoring time.
We empower our workforce with cybersecurity knowledge and actively conduct vulnerability assessments on all our operations to stay ahead of potential cyber threats and attacks.

How We Provide Value

Asset Performance Management (APM)

Through APM, we monitor, maintain and optimise our physical assets to improve reliability, efficiency and overall performance.

Plant Operations Integrated Tools (POINT)

POINT is designed for PCG’s Operate Facility Work Process (OFWP), which facilitates the administration of operator duties, shift log management, plant staffing and fatigue management.

Plant Facing Analytics (PFA)

We leverage on PFA to enhance equipment reliability.

Cybersecurity Initiatives

We employ a Cybersecurity Strategy Deployment Programme (CSSDP) and an Enterprise Cybersecurity Governance Framework to boost our cyber resilience and ensure the safety of our digital assets and data covering IT and OT domains.

We ensure our employees stay updated on the latest in cybersecurity via regular educational and training programmes on topics ranging from simple social engineering scams to complex and sophisticated cybersecurity attacks. We also ensure they undertake and pass our annual cybersecurity assessment.

With phishing being the most common approach for cyber attacks globally, we also conduct regular phishing tests among our employees to measure their level of awareness, maturity and effectiveness.