Human Rights | PETRONAS Chemicals Group Berhad (PCG)

Why It Matters

At PCG, human rights are fundamental to how we operate and engage with others. Upholding dignity, fairness, respect and equality for every individual regardless of gender, religion or race is essential.

By respecting human rights, we build trust with our employees, customers, suppliers and communities, strengthening our foundation for success and ensuring our continued license to operate.

The commitment to human rights drives sustainable growth, enhances our reputation and fosters positive relationship with all stakeholders.

Our Approach

Guided by the PETRONAS Human Rights Policy, we are committed to respecting internationally recognised human rights standards and complying with all applicable laws in the countries where we operate. This commitment is guided by the United Nations Guiding Principles on Business and Human Rights (UNGP BHR) and the Organisation for Economic Co-operation and Development (OECD) Guidelines for Multinational Enterprises on Responsible Business Conduct.

Our dedication to upholding human rights is further emphasised in the PETRONAS Code of Conduct and Business Ethics (CoBE), which applies to all employees and third parties performing work or services on PETRONAS premises. The PETRONAS Contractors Code of Conduct on Human Rights (CoCHR) requires contractors and suppliers to adhere to internationally recognised human rights standards, ensuring compliance with CoBE and other relevant legal obligations.

We believe in the right of workers and employees to raise concerns without fear of discrimination, harassment or retaliation. Our established grievance mechanisms allow both internal and external stakeholders to raise complaints they may have and obtain effective and transparent resolutions.

Our employees can also raise any grievances through their trade union representative, line manager and / or their human resource representative. We also require our suppliers to establish their own grievance mechanisms for their workforce. All grievances will be investigated and provided with timely and fair remedies when needed.

We encourage our non-executive employees to exercise their right to defend their economic and social interests by participating in workers’ unions. This collective bargaining process is led by PETRONAS’ Group Industrial Relations team, together with unions and management representatives.

We foster a culture of care, inclusion and safety among our stakeholders as well as the local communities in areas where we operate.

How We Provide Value

Labour and Working Conditions

Implemented the HSE Management System (HSE MS) to ensure our employees and contractors’ safety.

Conducted regular engagement sessions between our unions (comprising Kesatuan Kakitangan PETROLIAM NASIONAL BERHAD and Kesatuan Pekerja-Pekerja OPTIMAL Chemicals (M) Sdn Bhd) and the Management to address and discuss union matters, which include:

Focused our D&I programmes in four key areas: gender, multinational, age, and culture.

Security

Provided training on human rights policy and procedures to the PETRONAS Auxiliary Police, which manages the security personnel at our operating units in Malaysia.

Supply Chain

Embedded PETRONAS' CoCHR requirements into our contract documents and ensured compliance through audits and compliance assessments.

Conducted a series of engagement sessions to increase awareness on human rights management among our contractors and suppliers.

Community Well-Being

Conducted Social Risk Assessments (SRAs) throughout our projects and operations to ensure we could identify, assess and mitigate any social and human rights risk which may affect our stakeholders and the communities where we operate.

Established mechanisms to provide a platform for community members and other stakeholders to lodge their grievances, which were addressed in a systematic and effective manner.

Management Approach

Governance & Economic
Dimension

Corporate Governance